How to Download Your Tax Invoice

GST Invoice with IRN & QR Code

We are excited to introduce a new self-service feature in your Client Area! ????
You can now download your final GST-compliant tax invoice (with IRN number and QR code) directly—without needing to contact support or accounts.

Important Note

✅ The "Tax Invoice" button is available only for:

• ✔️ Invoices that have been paid in full

• ✔️ Invoices that have already been raised as Tax Invoices

 If you require a Tax Invoice to process payment (before making the payment), please email our Billing Team at [email protected] with the invoice details. We will assist you accordingly.

Step-by-Step Guide

Step 1: Log in to Your Client Area

Enter your credentials to access your account dashboard.

Step 2: Navigate to Invoices

From the main menu, click on "Invoices" to view your complete billing history.

Step 3: Select the Invoice

Find the invoice you wish to download and click the "View Invoice" button.

Step 4: Download Tax Invoice

On the invoice details page, you will see a new "Tax Invoice" button at the top.
Click this button to download your final GST invoice.

Note: This button will only appear for paid invoices or invoices already raised as tax invoices.

Step 5: Your Final GST Invoice

The downloaded PDF will include:

• ✅ IRN (Invoice Reference Number)

• ✅ Dynamic QR Code

• ✅ All required GST compliance details

Frequently Asked Questions

Q: What if I don't see the Tax Invoice button?

A: This could be because the following:

• The invoice is still unpaid (payment required first)

• The invoice has not yet been converted to a tax invoice

Q: I need a tax invoice to process payment. What should I do?

A: Please email [email protected] with the invoice number, and our team will provide the necessary document for payment processing.

Q: Are older invoices available in this format?

A: Yes! You can download tax invoices for older invoices as well, as long as they have been paid and converted to tax invoices. Simply go to the invoice in your Client Area and click the "Tax Invoice" button.

Q: Will I still receive tax invoices by email?

A: Yes, you will continue to receive invoice notifications by email. The Tax Invoice button provides an additional way to download the final GST-compliant version.

Need Help?

Our team is always here to assist you:

• Billing Inquiries: [email protected]

• General Support: [email protected]

• Customer Success (for ongoing or complex issues): [email protected] | Phone: 8587840333

  Live Chat: Available on our website

We're happy to help! ????