- Priority - Critical
- Affecting Other - Asheville DC
We are currently investigating a power failure in Immedion DC in Asheville, NC, USA location.
We are in touch with the datacenter while they bring all affected services back online.
Currently we do not have an ETA for the resolution, we will keep this post updated.
UPDATE - 23:30 iST (GMT+5:30) - 28th May
Engineers are onsite and power vendor has been contacted. Faiure has been isolated to BUS 1 .
We will keep you updated.
UPDATE - 00:30 IST (GMT + 5:30) - 29th May
Power has been restored and all services are back online. Please contact us if you are still unable to access.
UPDATE - 21:30 IST (GMT + 5:30) - 29th May
Power was restored through Generators. Outage was due to critiical failure in UPS systems. A scheduled maintenance downtime has been scheduled today at 00:30 IST (GMT + 5:30) 30th May for 15-30 minutes. Power sources will be switched to new UPS systems.
We will keep you updated when the maintenacnec starts and completes.
UPDATE - 01:15 IST (GMT + 5:30) - 30th May
We are powering down all servers now. Maintenance was moved forward by 1 hour.
UPDATE - 02:00 IST (GMT + 5:30) - 30th May
UPS changes completed at 01:45 today. All services confirmed back online.
Please contact us if you are facing any issues accessing your service in Asheville DC.
- Date - 28/05/2017 21:50 - 29/05/2017 00:30
- Last Updated - 30/05/2017 02:03