Asheville, NC, USA - Power issue (Investigating)
  • Priority - Critical
  • Affecting Other - Asheville DC
  • Hello,

    We are currently investigating a power failure in Immedion DC in Asheville, NC, USA location.

    We are in touch with the datacenter while they bring all affected services back online.

    Currently we do not have an ETA for the resolution, we will keep this post updated.

    UPDATE - 23:30 iST (GMT+5:30) - 28th May

    Engineers are onsite and power vendor has been contacted. Faiure has been isolated to BUS 1 .

    We will keep you updated.

    UPDATE - 00:30 IST (GMT + 5:30) - 29th May

    Power has been restored and all services are back online. Please contact us if you are still unable to access.

    UPDATE - 21:30 IST (GMT + 5:30) - 29th May

    Power was restored through Generators. Outage was due to critiical failure in UPS systems. A scheduled maintenance downtime has been scheduled today at 00:30 IST (GMT + 5:30) 30th May for 15-30 minutes. Power sources will be switched to new UPS systems.

    We will keep you updated when the maintenacnec starts and completes.

    UPDATE - 01:15 IST (GMT + 5:30) - 30th May

    We are powering down all servers now. Maintenance was moved forward by 1 hour.

    UPDATE - 02:00 IST (GMT + 5:30) - 30th May

    UPS changes completed at 01:45 today. All services confirmed back online.

    Please contact us if you are facing any issues accessing your service in Asheville DC.

    Thank you,
    Team Leapswitch

  • Date - 28/05/2017 21:50 - 29/05/2017 00:30
  • Last Updated - 30/05/2017 02:03