SmarterMail – How to Enable Two Factor Authentication

* First, log in as domain administrator to enable Two Factor Authentication (2FA)

Log in to SmarterMail, go to [Domain Settings] > [General] > [User Options] > [Two-Step Authentication] Enable and Save.

After domain admin setting completed, login SmarterMail as individual mailbox user.

Goto [Setting] > [Account] > [Two Step Authentication] > [Enable]

Verification Methods: Authenticator App (You may use your Andorid or iOS device and install Google Authenticator or Microsoft Authenticator )

Recovery Email address: in case of problem, you may use this email for recovery

 

Use your Authenticator App (e.g. Google Authenticator), and scan the QR code
(Note: The code inside Authenticator App will be refreshed regularly)

Then, input the “verification code”, and [Check]

OK.  Done.  You have enabled Two Factor Authentication.

Afterwards, when you login to SmarterMail, you enter the “Password” as well as the “Verification Code”.

 

If you need to use IMAP / POP / SMTP (e.g. Windows Mail, Outlook, ThunderBird, iPhone Mail apps, Android Mail apps, etc),
you need a separate app password to log in.
(Apps password is 16 digits randomly generated password).

In the following screen, right-hand side, click on the [eye]

 

 

It will show you the Apps password.  Manually copy it to your program/device (e.g. Windows Mail, Outlook, ThunderBird, iPhone Mail apps, Android Mail apps, etc).  That’s OK.

 

 

 

 

For example, In Windows Mail

 

 

 


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